FAQ

"Are your products tested on animals?"

We are completely cruelty-free. We neither conduct nor support any form of animal testing.

"Are your products vegan?"

Yes, all of our products are 100% vegan. We do not use any animal-derived ingredients in our formulations.

 "What makes your skincare products unique?"

Our products are formulated with 100% natural, organic, and vegan ingredients, ensuring high efficacy without harmful chemicals. We prioritise sustainability, using eco-friendly packaging and cruelty-free practices.

"How can I find the ingredient list for each product?"

The full ingredient list for each product is available on its respective product page on our website. We believe in full transparency about what goes into our products.

"Are your products suitable for all skin types?"

Yes, our products are designed to be gentle and effective for all skin types, including sensitive skin. Each product includes specific information about the skin types it best suits.

"Are the products pregnancy-safe?"

All of our products are safe to use during pregnancy. However, if you are considering using products that contain essential oils, we recommend consulting with your doctor first.

"What should I do if my whipped body butter has melted?"

Melting is a natural response to temperature changes and does not affect the product's efficacy. To restore its original whipped texture, place the container in the refrigerator until it solidifies again. 

"What is the shelf life of the products?"

The average shelf life of our products is 12 months. However, for optimal results, we recommend using them within 6 months. Please refer to the instructions on each product.

"Do you ship internationally?"

Yes, we offer international shipping. Shipping fees and delivery times vary by destination and will be calculated at checkout.

"Can I recycle your packaging?"

Our packaging is designed to be recyclable and reused. 

ABOUT US

Our products are natural, vegan and cruelty – free, formulated for those with dry skin, acne prone skin, eczema, fungus skin, stretch marks and uneven skin tone. By choosing our waterless, natural, vegan, and cruelty-free skincare products, you are not only taking care of your skin with high-quality, effective ingredients but also making a positive impact on the environment and supporting ethical practices. We believe in naturally empowering your skin, with solutions that align with your values. ELBA Beauty is founded by Thando.

ORIGIN STORY

I've always had sensitive skin and struggled with issues like dryness, fungus on my upper body, and an uneven skin tone. These challenges took a toll on my confidence, and I often found myself trying to cover up my insecurities. Growing up, I was teased about my skin; people would ask why my skin tone was uneven or why I had spots on my back and stomach. I tried countless products, from high-end brands
to budget options, but nothing worked. In fact, some products made my skin even worse. Desperate for a solution, I turned to natural home remedies like cucumbers, potato juice, lemon juice, baking soda, and apple cider vinegar. Unfortunately, the high pH levels in lemon, cider vinegar, and baking soda only aggravated my skin condition. At the time, I didn't know better; I was just trying to regain my confidence. Beauty standards were different when I was a teenager, and I felt the pressure to fit in.

During my time at university, I began experimenting with my own skincare formulas. I started buying natural and organic oils and butters, creating products in my room. Slowly, I saw a positive change in my skin’s texture and overall appearance. My skin felt more hydrated, and the fungus on my upper body eventually cleared up.
While I still have some insecurities, I walk with far more confidence today than I ever did in the past.

I've decided to share the products I created for myself in the hopes of helping others with similar struggles. My goal is to help people regain their confidence and
embrace their natural beauty.